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Hotel Restaurant Empòrium's booking conditions

BOOKING CONDITIONS AT RESTAURANT EMPÒRIUM


T. +34 972 250 593 · reservations@emporiumhotel.com

* When making your reservation, you will have to decide which of the two experiences we offer you would like to enjoy; you will also be required to have a valid bank card to make the reservation.

* We require punctuality and correct dress code. In case of delay, the full menu may not be served.

* All diners in the restaurant are required to consume.

* If you have any dietary restrictions, please note them when booking. If you are not informed, we cannot guarantee that we will be able to adapt the menu. Due to our philosophy of cuisine based on the sea and the mountains, we do not adapt our tasting menus to the needs of vegetarians and vegans.

* For SEVERE RESTRICTIONS please contact the restaurant before booking as we cannot accommodate all cases.

* Children under 5 years old are not allowed. If you come with children and occupy a seat as a diner, they must consume their food in the restaurant.

* For tables of more than 6 people, contact us by phone or email



CANCELLATION POLICY

In low and mid season, if cancellation is made up to two days before arrival, the hotel will not charge any fee. In case of cancellation less than 48 hours before arrival or no-show, the hotel will charge 100% of the total reservation.

* For stays from August 1 to 23, the amount of the first night will be charged at the time of booking, and will not be refunded in case of cancellation.

** Single rooms cannot be cancelled. In case of cancellation, the total amount of the reservation will be lost (valid for the entire season)

Discounted rate requires a non-refundable deposit of 100% of the total reservation.

For modifications please contact us by phone at 972 25 05 93 or email: reserves@emporiumhotel.com

Prices valid except for typographical errors.

Hotel Restaurant Empòrium reserves the right to correct any discrepancies that may arise when the system calculates the rate. In this case, the hotel will notify the customer of the correct rate as soon as possible. The customer may accept the change or cancel the reservation without charge.

The price of the reservation does NOT include the tourist tax of € 0.66 per person per day (maximum 7 days) for those over 16 years old, to be paid directly at the hotel reception on the day of arrival.

Adults Only Hotel, from 16 years old.

The hotel does not have cots, nor are babies who sleep in the same bed as their parents accepted.

€55, upon request and subject to availability in comfort plus room and junior suite. Only upon request by email or telephone.

From 2pm to 9:30pm

*In case of arriving later, guests will have to call us. Under no circumstances will we accept guests arriving later than 10 pm to check in.

from 7:30 a.m. to 11:30 a.m., if the client has to leave earlier, they must notify the night before.

From 7.30am to 10.30pm.

We do not have 24 hour reception.

Non-smoking hotel, smoking must be allowed outside on the street or on the terrace of the café-bistro, smoking is not permitted on the balconies.

Pets are not allowed.

Surfboards, kite surfers, bicycles, scooters, skateboards, etc. are not allowed in the rooms.